Privacy Policy

Last updated: 07/29/2025

At Lumela, your privacy matters. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.

1. What Personal Information We Collect

When you interact with our website, we may collect the following types of personal information:

Order Information: Your name, billing and shipping address, payment details, email address, and phone number
Account & Contact Info: If you create an account or contact us for support
Device & Usage Data: Your IP address, browser type, device type, referral links, pages viewed, and interactions (via cookies or similar technologies)
Marketing Preferences: Your opt-ins for emails or offers

2. How We Use Your Information

We use the information collected to:

Fulfill orders and provide customer support
Process secure payments
Send updates about your order
Communicate offers or newsletters (if you opt in)
Improve and personalize your shopping experience
Analyze traffic and website performance

3. Cookies & Targeted Advertising

We use cookies and similar technologies to understand your interactions with our site. This includes:

Remembering items in your cart
Personalizing your shopping experience
Gathering analytics to improve our site
Showing you relevant ads on other websites (retargeting)

As described in this policy, we may share this information with trusted third parties, including advertising partners, for purposes such as displaying ads tailored to your interests.

4. Sharing Personal Information

We do not sell your personal information in the traditional sense. However, some data sharing — particularly for targeted advertising — may be considered a “sale,” “sharing,” or “targeted advertising” under certain U.S. state laws (like California and Virginia).

You may have the right to opt out of these activities. To do so, you can:

Enable the Global Privacy Control (GPC) setting in your browser — we honor it as a valid opt-out signal where required by law

5. Your Rights

Depending on your location, you may have the right to:

Access or correct your personal data
Delete your data
Opt out of targeted advertising or profiling
Withdraw marketing consent at any time

6. Security

We protect your data using industry-standard measures like SSL encryption and secure payment processing. That said, no system is entirely foolproof, so we encourage you to stay cautious when browsing online.

7. Policy Updates

This policy may be updated occasionally to reflect legal or operational changes. The most current version will always be available on this page with the effective date at the top.